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Citrix / XenApp 6 / TS - Fixing the startmenu order E-mail




Microsoft has wonderful products, but half the world is still using Citrix Presentation Servers for their terminal servers. The latest version is no longer called Presenation Server but is called XenApp. But,... I've seen the issue in this article also on "normal" Terminal Server user sessions. Therefore its under the "Differential" section. I ran into this little problem earlier, but never paid to much attention to it. I guess my focus was more on the application performance sometimes than on the user experience. Lately, due to repeating complains of users, regarding the screenorder of applications in their desktops, we fixed it, and I decided to create an article on this, to share the knowledge with the rest of the administrators in this world, who are dealing with users complaining that the displayed starting order of their applications is a mess, and share this simple resolution. Normally the menu is in alfabetical order, but sometimes it is screwed up somehow. Don't ask me why! 

The way to fix this, on the contrary, is a little dirty, but very efficient !

Just remove the following registry key from the users profile during the logon process:


HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder


Now you can do this through Group Policy, scripts, batches, preferred registry settings etc, etc.. it doesn't matter.


As long as this key is not present during the actual users desktop creation in the session, the key will be generated again by the system on creating of the users desktop and all the published applications in the users Start-Menu will be displayed in the default alfabetical order.


Tip 1:
Never forget to backup your registry before making changes your not sure of.

Tip 2: Do not forget to put this registerkey in your standard VMware template, or your provisioning server!

Printscreen: not available in this article.


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Ben OostdamBen Oostdam has been working with Windows systems since 1993. Worked for several companies as a system administrator, and is currently a Senior Support Engineer for Qurius Customer Care in the Netherlands specialized in System Center Solutions.

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